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Terms and Conditions

Booking terms:

1. A deposit of £50 is required to hold the booking. This will not be refunded in the event of a cancellation.

2. If cancellation is less than a week before the booking, 80% of the total cost is payable.

3. The balance due may be negotiated if more than two children are cancelled from the crèche more than two weeks before the booking. If less than two weeks, the original balance will still be payable.

Equal opportunities Policy:

1. Jack in the Box Mobile Crèche operates an equal opportunities policy. No child shall be excluded on the grounds of race, religion, disability or class.

2. Our team are also employed on the same principles.

Behaviour Policy:

1. Any child who is continually disruptive, in such a way as to prevent the other children from enjoying the facilities safely, will have to be collected by their parents. This is in the extreme case where the staff have tried various methods to manage the child’s behaviour and these methods have failed.

2. Jack in the Box do not use any form of physical or mental punishment. Any behavioural problems are dealt with by distraction and discussion.

Health and Safety:

1. We visit the venue beforehand and check the room for safety. We obtain information about the fire procedure, check the doors, exits and windows. The room is checked for cabling or obstructive objects.

2. On the day electric sockets are covered and hazardous objects moved out of the way.

3. Parents have to fill in a form on arrival so we have all the details about the child, e.g.., any special needs or allergies.

4. All of our equipment is checked regularly and conforms to British Standards regulations.

5. We have a number of first aiders on our team and we always carry a first aid kit.

Food and Drink:

1. We provide water or low sugar squash and ask parent’s permission to give this to their child. We do not provide milk – this must be prepared and provided by the parents.

2. Any food is provided by the venue and it is up to the parents/hosts to check the standard of the food/kitchen

Child Protection:

1. All of our team are police checked.

2. We do not allow any other adults into the crèche apart the parents or hosts.

3. The children are only to be collected by their parents or by a nominated person whose name is on the parent form.